Last Updated: November 28, 2024
At Zerion Inc. (hereafter “Zerion,” "we,” "us,” "our"), we respect your privacy and take all necessary measures to protect the personal data of those who visit our website, accessible at https://zerion.io/ (the “Website”), and use our services via the web application, browser extension, or mobile applications (the “Interface”).
This Privacy Policy (the “Privacy Policy,” the “Policy”) is intended to inform you about the processing of your personal data and share with you practical guidelines on how you can minimise personal data provided to us. Privacy Policy applies to all your interactions with us via our Website, Zerion Mirror page (https://zerion.mirror.xyz) and Interface.
We want to share with you how we collect personal data at the different stages of your user journey and advise on how you can preserve your privacy.
Log Information:
Browser Information
Information related to Browser headers, type of browser, and locale.
IP address
In cases when it is possible, Zerion stores IP addresses in a hashed version, e.g. IP addresses are stored in logs in a hashed version.
Device Information
Information about computer or mobile device you use to access our Interfaces, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
Website Engagement Data
We use Google Analytics to understand how visitors interact with our website and enhance their experience. Google Analytics collects only anonymous data, including:page views and navigation patterns; referral sources (how users found our website); session activity and user behavior across pages, and other behavioral data related to the website’s usage.
If you want to receive updates from Zerion, you can share your email address with us at the page https://zerion.io/blog/, or If you wish to have early access to Zerion’s new products.
If you want to preserve the highest level of your privacy, please refrain from providing us with your email address. If you are subscribing to our updates, please be sure your email doesn’t contain your name, surname, date of birth, or other data that can identify you.
Log Information:
Browser Information
Information related to Browser headers, type of browser, and locale.
Device Information
Information about the computer or mobile device you use to access our Interfaces, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
IP address
In cases when it is possible, Zerion stores IP addresses in a hashed version, e.g. IP addresses are stored in logs in a hashed version.
Location
City, Country
If you don’t want us to collect your Location data, please go to the Zerion Application “Settings”, follow the “Privacy” settings, and choose to opt out of “Share app usage analytics”.
Product Usage Information
Behavioural data related to your use of the Interface (including, in particular, and depending on the case, data related to how you interact with our Interface, content viewed, features accessed, your status on our Interface, DApp launches, taps, clicks, scrolling data, timestamps etc.).
We collect your Behavioral data and process it via Metabase (hosted on the Zerion AWS server) and Firebase, Mixpanel analytic tools. If you don’t want to share your data with Firebase, Mixpanel and other analytical tools that are not hosted with us, please go to the Zerion Application “Settings,” follow “Privacy” settings, and choose to opt out of “Share app usage analytics”.
App Stories view data
Information related to your interaction with our in-app's Stories.
Engagement Data
Information relating to Zerion campaigns and User interactions. Clicks on Zerion’s advertisements, Zerion’s advertisement impressions viewed, audiences or segments to which an advertisement campaign is attributed, type of ads and the webpage from which such ads were displayed, and webpages on Zerion’s website visited by you.
Push token (device token)
We rely on Apple and Google’s push notification systems. To send notifications to a given wallet, we must persistently store device tokens (an anonymised string) and the list of wallet addresses subscribed to notifications from that device. If you have two or more wallets in the Zerion App, you will have the same Push Token ID associated with each of your wallets.
Anyone who wishes to avoid processing Push token data entirely can turn off push notifications for the Zerion App in the Settings section of your device, so we will not be able to process your Push token ID generated based on your device information.
Intended Transaction Information
We generate the transaction before sending it for execution on the chain so you can see all available fees and choose the better option. The information contains data about the type of transaction, amount, assets, and other transaction metadata. We share this data with DEX aggregators and Private Money Makers for them to perform the transaction.
Publicly-available Blockchain Data
We collect your publicly available blockchain (transaction details, assets held in the wallet, and other information) to reflect at the Interface actual data related to your portfolio.
Wallet Information
Your public wallet address provided while connecting the wallet to the Interface.
Contact details
Email address: in case you want to connect your wallet via email address, or in case you provide your email address to our Customer Support team to resolve your request.
Social network account names: we can receive this information from you while you communicate with our Customer Support team via Discord or X (Twitter).
Zerion doesn’t link your contact details with the public wallet addresses unless you provide this data together; in case it happens, we never share such data with third parties and keep it strictly confidential for you.
If you don’t want us to know your social network account name or email address, please submit your request to the support team via the Zerion App (“Settings” > ”Support”). If your request takes longer time to solve and we need your email to notify you about solving the issue, please be sure that the email you provide contains your name, surname, date of birth, or other data that can directly identify you.
Communications
Information provided by you to our Customer Support team.
Emails
If you want to receive updates from the Zerion Mirror page, you can share the email address with us at https://zerion.mirror.xyz.
Wallet Information
Your public wallet address provided while connecting the wallet to Zerion Interface.
Please note in case you subscribe to the Zerion Mirror page, Zerion knows your email and public address. We never cross-link your email with any other data that we might have about you.
Log Information:
Browser Information
Information related to Browser headers, type of browser, and locale.
Device Information
Information about the computer or mobile device you use to access our Interfaces, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
IP address
IP addresses are collected automatically by analytic tools.
Engagement Data
Information relating to the interaction with the Zerion Mirror Page: content viewed, time spent on the page, clicked links, etc.
Please find in the table below a list of various purposes for which we can process your personal data and the corresponding legal basis. The same personal data can be processed on a different legal basis, depending on its use and collection purposes.
Please note that when you initiate a transaction via a chain supported by Zerion Interface, the request is directed via the Zerion proxy with rpc.zerion.io url, so our node providers can’t identify the end user behind the request. However, it isn’t applicable to the usage of the DApp browser. You canreplace the default provider with any custom node URL and control to which RPC your transaction data is submitted
We endeavour to protect the privacy of personal data we hold in our records. However, unauthorised entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. We protect your personal data from potential security breaches by implementing specific technological security measures, including encryption, firewalls, and secure socket layer technology. We also seek to protect personal data by refraining from collecting personal data where possible. However, these measures do not guarantee that your personal data will not be accessed, disclosed, altered or destroyed by a breach of such firewalls and secure server software.
WE DO NOT AND WILL NEVER STORE YOUR WALLET PASSWORD, PRIVATE KEY, OR SEED PHRASE TO YOUR WALLET. IF YOU LOSE ACCESS TO BOTH YOUR PASSWORD AND SEED PHRASE, WE WILL BE UNABLE TO HELP YOU ACCESS YOUR WALLET, AND ANY ASSETS HELD IN THE WALLET MAY BE PERMANENTLY IRRETRIEVABLE. WE URGE YOU TO KEEP THIS INFORMATION SAFE BY NOT DISCLOSING YOUR SECURITY CREDENTIALS OR LEAVING YOUR WALLET OPEN IN AN UNSECURED MANNER.
We retain your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy. Please note that we don’t store any data related to the user for longer than five (5) years after the user erased his wallet (account). All data contained in logs is stored only for fourteen (14) days.
You have certain rights with respect to your personal data, including those set forth below. For more information about these rights or to submit a request, please email privacy@zerion.io or send your request via Interface finding in the App Settings “Feedback & Support” option. In some cases, we may also need you to provide us with additional information, which may include personal data, if necessary, to verify your identity and the nature of your request.
We may integrate technologies operated or controlled by other parties into parts of Interface. For example, Interface may include links that hyperlink to websites, platforms, and other services not operated or controlled by us. Please note that when you interact with these other parties, including when you leave the Interface, e.g. using Zerion DApp browser or launching transactions via third-party providers, those parties may independently collect information about you and solicit information from you. You can learn more about how those parties collect and use your data by consulting their privacy policies and other terms.
Some device data, service data and third-party source data are collected through the use of first or third-party cookies and similar technologies. We do not collect, retain, or share data regarding a particular user's activity across multiple websites or applications not owned by Zerion. For more information, please see Zerion's Cookie Policy.
Services are hosted and operated in part in the United States (“U.S.”) through Zerion and its service providers, and if you do not reside in the U.S., laws in the U.S. may differ from the laws where you reside. By using the Services and providing your information, you acknowledge that any personal data about you, regardless of whether provided by you or obtained from a third party, may be provided to Zerion in the U.S. and may be hosted on U.S. servers. We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Policy. One such step we may take to ensure the security of your personal data in the event that a transfer may not be subject to the same protection in the EEA or Switzerland is to enter into specific contract clauses approved by the European Commission which ensure your personal data is given the same protection it has in Europe.
The Services are intended for a general audience and are not directed at children. We do not knowingly receive personal data (as defined by the U.S. Children’s Privacy Protection Act, or “COPPA”) from children. Consistent with the requirements of COPPA, if we learn that we have received any information directly from a child under age 13 without first receiving his or her parent's verified consent, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the child that he or she cannot use the Site and subsequently, we will delete that information. If you believe we have received personal data about a child under the age of 18, please contact us at privacy@zerion.io .
We may modify this Privacy Policy from time to time which will be indicated by changing the date at the top of this page. If we make any material changes, we will notify you by means of a notice on our Website or other Interface before the change becomes effective or as otherwise required by law.
If you have any questions about this section or our data practices generally, please contact us using the following information:
Under the CCPA, you have the following rights:
Verification of Identity. We will need to verify your identity to process your information/know, access, correction, and deletion requests and reserve the right to confirm your California residency. To verify your identity, we will generally either require the successful login to your account or the matching of sufficient information you provide us to the information we maintain about you in our systems. Although we try to limit personal data collected in connection with a request to exercise your rights, certain requests may require us to obtain additional personal data from you. In certain circumstances, we may decline a request to exercise the right to know and the right to deletion, particularly where we are unable to verify your identity.
Authorized Agents. Your authorized agent may make a request on your behalf upon our verification of the agent's identity and our receipt of a copy of the valid power of attorney given to your authorized agent pursuant to California Probate Code Sections 4000-4465. If you have not provided your agent with such a power of attorney, you must provide your agent with written and signed permission to exercise your CCPA rights on your behalf, provide the information we request to verify your identity and provide us with written confirmation that you have given the authorized agent permission to submit the request.
